Frequently Asked Questions
Everything you need to know about your Oner Active gear and orders.
How should I care for my Oner Active seamless sets?
To maintain the compression and elasticity of your activewear, we recommend washing on a cold, gentle cycle (30°C) with similar colors. Avoid fabric softeners and do not tumble dry; instead, lay flat to air dry.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original, unworn condition with all tags attached and in the original packaging to be eligible for a refund.
When will my order be shipped?
Orders are typically processed within 1-2 business days. Once dispatched, you will receive a tracking link via email. Standard shipping usually takes 3-5 business days depending on your location.
Are your leggings squat-proof?
Yes, our leggings are designed with high-density performance fabrics and seamless technology to ensure they are 100% squat-proof and provide full coverage during high-intensity workouts.
Can I change or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we have a very limited window for changes. Please contact our support team immediately, though we cannot guarantee changes once the order has reached the warehouse.
Do you offer international shipping?
Yes, Oner Active ships to most countries worldwide. Shipping costs and delivery times vary by region and will be calculated at checkout.